• Honor
• Dignity
• Respect

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Etiquette means behaving yourself a little better than is absolutely essential.
--- Will Cuppy, Humorist

 
Charm is the ability to make someone else think that both of you are wonderful.
--- Edgar Magnin

 
Speaking without making eye contact is like talking with a bag over your head.
--- Dorothy Sarnoff

 
Rudeness is the weak man's imitation of strength.
--- Eric Hoffer

Did you know that you have less than 10 seconds to make an impression? Right or wrong, people do judge you by their first impression of you. In our rapidly expanding global economy, competition is fierce. Companies are now looking for employees who can handle themselves in many business situations. Business etiquette training provides participants the tools to build better business relationships and give them the advantage in situations where business is promoted and conducted. You will learn practical ideas and strategies that will help you present a more professional image as well as enable you to move with ease and confidence on any level in the business arena.

Could you benefit from Business Etiquette Training? Have you ever lost a client and didn’t know why? Have you ever forgotten a person’s name two minutes after being introduced? Missteps in business and social situations can severely damage your reputation. Etiquette is more than knowing what fork to use or what to wear to an interview. Everyone experiences uncertainty in common situations in life and business. Etiquette training will assist you in identifying and avoiding common mistakes and give you the confidence needed to gain a competitive advantage.

• Your Personal Brand and Professional Image
• Benefits of Etiquette and Protocol Intelligence
• How to Distinguish Yourself from the Competition
• Eye Contact and Eye Signals
• Make an Entrance and Work the Room Effectively
• Improve Your Mingling Proficiency
• Handshaking – The Ultimate Greeting
• Savvy Introductions
• Forms of Address
• Remembering Names with Ease
• Business Card Protocol
• Electronic Communications

	Outclass the Competition – Business Etiquette An interactive and dynamic half-day seminar Combine with Outclass the Competition – Dining Skills to create a fabulous one day event To learn more click here
	Professional Business Savvy An interactive and dynamic three-hour seminar ideal for new hires, entry-level and recent college grads Combine with Professional Dining Savvy to create a fabulous one day event To learn more click here

Leadership & Etiquette Dynamics offers the following additional topics that can be incorporated into your customized seminar or be presented in a single workshop. Lunch and Learn is a fun way to introduce one or two topics of your choice in a series of short workshops. Also, new seminars can be created to address your specific requirements.

Additional Hot Topics: Improve your Mingle-Ability Master Networking Basics Multigenerational Harmony Unlock Creativity with Humor Techno-Etiquette 101 Mobile Manners Exasperating Email Make your First Impression Count Exceptional Customer Service Persuasive Presentations Cubicle Courtesies Personal Branding and Professional Image Office Party Etiquette Dressing for Success Effective Communication Skills Job Interview Techniques Humor in the Workplace Top Ten Etiquette Tips Seven Ingredients of a Great Introduction And much more!

Training programs are customized to address your organization’s specific needs and challenges and to work within your timeframe, budget and site constraints. Also, new programs can be created to address your organization’s specific requirements.