It takes twenty years to build a reputation and five minutes to ruin it. If you think about it, you’ll do things differently

Warren Buffet
 

The world was my oyster but I used the wrong fork.

Oscar Wilde

As seen in The News Journal

“Casual attitudes rankle at work”

Click here to read article

Business Etiquette and Protocol Training

Improving Profitability

by

Improving People

Leadership & Etiquette Dynamics offers soft skills training in professional image, business etiquette, dining skills, communication and presentation skills as well as many related topics.  All workshops and seminars are customized and presented either on-site or in the venue of your choice.

All seminars are fun, informative, interactive and designed to enhance professional skills.  Since we retain 90% of what we do, role-playing and audience participation are integral parts of our workshops and seminars.

Benefits of business etiquette training to the Organization:

• Improves Company Image

• Increases Customer Satisfaction

• Customer Loyalty

• Enhances Corporate Culture

• Builds Teamwork

• Boosts Morale

• Employee Retention

• Promotes Productivity

• Enhances Profitability

Benefits of business etiquette training to the Employee:

• Increases Self-Confidence

• Encourages Collaboration

• Improves Professional Image

• Enhances Career Opportunities

• Develops Leadership Skills

• Promotes Respect for Self & Others

Seminars and Workshops are customized to address your organization’s specific needs and challenges and to work within your timeframe, budget and site constraints.  Also, new seminars can be created to address your specific requirements.

Dining Tutorials are optional and can be included in any of the dining etiquette training.  A multi-course luncheon or dinner tutorial is a fun way to learn  and heighten dining skills.

Briefings are a time-effective way to increase knowledge and awareness by providing condensed, focused information on a specific subject.  Briefings provide in-depth information within a short session.   Lunch and Learn workshops are a fun way to introduce one or two topics of your choice.

Personal Coaching is available and provides attention to individual needs.  Sessions are private, customized, confidential and convenient.

All group seminars are customized based on your specific needs.  Samples of the topics featured are below.

Business Etiquette  - To learn more click here.

Dining Etiquette  - To learn more click here.

Hot Topics   - To learn more click here.

Professional Business Savvy and Professional Dining Savvy (ages 18-22) are geared to new hires, interns, and recent college graduates.  Professional image and corporate training is essential in making the transition from student to employee. 

To learn more click here.

Act Today! – Let us design a program to meet your specific needs.

A consultant from Leadership & Etiquette Dynamics will meet with each client to complete a needs-assessment prior to building an instructional program to meet the client’s specific requirements.

*  Combine Business and Dining Etiquette into a fabulous one-day event.

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