Our
Business Training
Programs:
Benefits
Services Offered
Business Etiquette
Dining Skills & Tutorials
Communication Skills
International Protocol
Without strong communication skills and solid business etiquette, you limit your potential, risk
your image, and jeopardize relationships that are fundamental to business success.
--- PricewaterhouseCoopers
People, like diamonds, have basic market value – but it is only after they have been polished that
the world will pay their real value.
--- William Thourlby
|
Benefits of Business Etiquette and Protocol Training
Enhance your Confidence and Competitive Advantage!
|
Benefits to Organization:
- Improves Company Image
- Creates Customer Loyalty
- Builds Teamwork
- Boosts Morale
- Increases Employee Retention
- Promotes Productivity
- Enhances Profitability
|
Benefits to Employee:
- Increases Self-Confidence
- Facilitates Positive Attitude
- Encourages Collaboration
- Improves Professional Image
- Enhances Career Opportunities
- Develops Leadership Skills
- Promotes Respect for Self & Others
|
Did you know?
 |
86 percent of employers consider soft skills to be among
their most important hiring criteria.
Based on the findings of a survey conducted by two University of Massachusetts economists. |
| |
Technical skills and knowledge account for 15% of the reason you get
a job, keep a job, and advance in a job. The remaining 85% of your job success is connected to your people skills.
Based on research conducted by Harvard University, The Carnegie Foundation, and The Stanford Research Institute. |
| |
You have less than 10 seconds to make an impression. |
| |
You never have a second chance for a great first impression. |
|
 |
Right or wrong, people do judge you by their first impression of you.
People gravitate toward those who project self-confidence and success.
Everyone experiences uncertainty in common situations in life and business.
- Have you ever lost a client and didn’t know why?
- Do you feel nervous and unsure of yourself in social situations?
- Have you ever forgotten a person’s name two minutes after being introduced?
- Does all that silverware, glassware, and china in formal dining confuse you?
- Where are you supposed to put your napkin when you’ve finished eating?
- Have you insulted an international client by using inappropriate humor?
New-hire and entry-level hires on the loose will make or break your
corporate reputation!
- Do you have employees you would like to promote, but they lack the social skills and professional presence
that is necessary for the position?
- Are you an employer looking for ways to improve employee relations, attract new employees and retain the employees?
- Are you an employee looking for that next promotion, but feel you need a little professional polish?
- Are you a recent college graduate looking for your first job?
Act Today!
Take your first step to success!
Contact Leadership & Etiquette Dynamics today and let us design a program to meet your specific needs.
- Enhance your professionalism - Gain vital etiquette and protocol knowledge that you can put to
use immediately.
- Be confident in any business setting - Project poise, polish and presence when dining with clients,
making small talk and introductions.
- Improve your networking and business relationships – Build strong relationships with prospects, clients,
customers, and community leaders by mastering the art of working the room, remembering names, and business card savvy.
- Promote a winning company image – A polished, professional image will give you an competitive advantage
and increase profitability.
|
