Our
Business Training
Programs:
Benefits
Services Offered
Business Etiquette
Dining Skills & Tutorials
Communication Skills
International Protocol
Courtesy is the one coin you can never have too much of or be stingy with.
--- John Wanamaker
Politeness goes far, yet costs nothing.
--- Samuel Smiles
Words are the most powerful drug used by mankind.
--- Rudyard Kipling
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About Leadership & Etiquette Dynamics
As founder and director of Leadership & Etiquette Dynamics, Rosanna Mangini brings seasoned skills and
expertise to the etiquette and protocol industry.
- Experienced professional with over twenty-five years of diversified business experience
- Committed to helping people feel comfortable in any business situation to enable them to build better
business relationships and increase profits
- Dedicated to promoting courtesy, professionalism, respect and integrity by helping others develop and enhance
their personal brand, communication skills and professional image
EDUCATION:
- MBA - Business Administration, Wesley College
- BS – Accounting, Goldey Beacom College
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Rosanna Mangini |
CERTIFICATION:
Certified Corporate Etiquette and International Protocol Consultant, The Protocol School of Washington,
the global leader in business etiquette and international protocol. Trained to present seminars and briefings
on business etiquette, dining skills and international protocol.
Certified Children’s Etiquette Consultant, The Etiquette & Leadership Institute, the industry leader
in children’s etiquette and leadership. Trained to present programs on etiquette, leadership skills,
dining skills and social dance for ages 8 to 22 and interviewing skills for young adults.
Certified Children's Etiquette Trainer, Moms on Edge LLC and Etiquette Moms, a leading source for etiquette training
for children ages 3 to 12.
Modern Manners for Children®, authorized by Dorothea Johnson Productions, Inc., to present
etiquette programs for children ages 4 to 7 featuring Catherine the Mannerly Cat®. |
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PROFESSIONAL AFFILIATIONS:
- Member, Wilmington Women in Business (WWB)
- Member, Business Women's Network (BWN)
- Member, National Association of Professional Women (NAPW)
- Member, American Society for Training & Development (ASTD)
- Board Member, Delaware Women’s Conference
- Board Member, Fresh Start Scholarship Foundation, Inc.
- Instructor, Delaware Money School
- Adjunct Faculty, Delaware Technical & Community College
- Mentor, Fresh Start Scholarship Program
At Leadership & Etiquette Dynamics, we truly believe in
- Delivering an exceptional solution that exceeds client’s expectations
- Developing fruitful and mutually enjoyable business relationships
- Fostering and maintaining respect for each client
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Mission Statement
To uphold the principles of respect and civility by offering contemporary, universally accepted etiquette
and protocol programs in the highest professional manner.
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